Our trust & Safety team committed to protect the privacy of each player. At time of registration we require users\' information in order to access our features in Cash and practice apps as below

Mobile Number, Date of Birth, Name, Username, Address, Location, Email ID, KYC Details, Bank Account Details, Device ID

IP Address

• Rummycluster is authorised to collect the information and use it for internal purposes only. This information is subject to understanding the trends and mitigating fraud in the system.We assure you the collected information will not be sold, shared or Rented for any reason. Unless its statutory law, we take the authorization of the user before disclosing it with third parties.But we are subjected to disclose the information to authorities when required by law.
• Rummycluster will not store any passwords or OTP of the users. In case of identity theft we are not responsible for it. So request to you not to share the password or OTP with anyone
• A cookie helps in uniquely identifying your browser
• So when you visit the Website, cookies may be left on your computer. The cookies assigned by the servers of Gamerclusters which may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, gameplay, trust and safety policies.
• The information we collect will not have any expiry period
• This Privacy policy is to be read as manifest with Terms of Use and wherever applicable the meaning to the terms of this policy shall be derived by a manifest reading with that of the Terms of Use of Rummycluster.
• We are authorised to make changes or revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and your use of the services. By continuing to access or use the services after such changes becoming effective, you agree to be bound by the revised/amended Privacy Policy.
• This Privacy Policy shall be governed by the laws of India. All disputes, claims, causes relating to and arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka
• For any query you can write to support@rummycluster.com.
• For more details please refer to our Terms of service .

Rummycluster Cancellation,Refund & Settlement Policy

In the event, a rummy Cash Game is canceled by Rummycluster due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair gameplay; the following settlement/refund policy shall be followed:

• Tournament Games

  In the event of cancellation of a Rummy Tournament Game,

  1. If there are technical or other glitches, then the table entry amount paid by the player shall be refunded.
  2. The same process is applied in Points Rummy Cash Games where collusion/duplicate/account creation/KYC mortified is identified also in addition to any further action that Rummycluster decides to take against gamers engaging in such activities as per the Terms

• Points Rummy Cash Games

  In the event of cancellation of a Points Rummy Cash Game,

  1. If there are technical or other glitches, then the buyin amount paid by the player shall be refunded.
  2. The same process is applied in Points Rummy Cash Games where collusion/duplicate/account creation/KYC mortified s detected in addition to any further action that Rummycluster decides to take against gamers engaging in such activities as per the Terms.

• Pool Rummy Cash Games

  In the event of cancellation of a Pool Rummy Cash Game,

  1. If there are technical or other glitches, then the table entry amount paid by the player shall be refunded .and rebuying amount If any.
  2. The same process is applied in pool Rummy Cash Games where collusion/duplicate/account creation/KYC mortified is detected in addition to any further action that Rummycluster decides to take against gamers engaging in such activities as per the Terms.

• Deals Rummy Cash Games

  In the event of cancellation of a Deals Rummy Cash Game,

  1. If there are technical or other glitches, then the table entry amount paid by the player shall be refunded.
  2. The same process is applied in deals with Rummy Cash Games where collusion/duplicate/account creation/KYC morfied is detected in addition to any further action that Rummycluster decides to take against gamers engaging in such activities as per the Terms.